Agents

In: Artificial Intelligence

Generative AI is transforming how businesses deliver personalized experiences across industries, including travel and hospitality. Travel agents are enhancing their services by offering personalized holiday packages, carefully curated for customer’s unique preferences, including accessibility needs, dietary restrictions, and activity interests. Meeting these expectations requires a solution that combines comprehensive travelContinue Reading

In: Artificial Intelligence

This post is co-written with Mark Berkeland and Oscar Rodriguez from Vonage. Voice-based technologies are transforming the way businesses engage with customers across customer support, virtual assistants, and intelligent agents. However, creating real-time, expressive, and highly responsive voice interfaces still requires navigating a complex stack of communication protocols, AI models,Continue Reading

In: Artificial Intelligence

What if you could replace hours of data analysis with a minute-long conversation? Large language models can transform how we bridge the gap between business questions and actionable data insights. For most organizations, this gap remains stubbornly wide, with business teams trapped in endless cycles—decoding metric definitions and hunting forContinue Reading

In: Artificial Intelligence

Organizations deploying video monitoring systems face a critical challenge: processing continuous video streams while maintaining accurate situational awareness. Traditional monitoring approaches that use rule-based detection or basic computer vision frequently miss important events or generate excessive false positives, leading to operational inefficiencies and alert fatigue. In this post, we showContinue Reading