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In: Artificial Intelligence

Artificial Intelligence (AI) is transforming the quick-service restaurant industry, particularly in drive-thru operations where efficiency and customer satisfaction intersect. Traditional systems create significant obstacles in service delivery, from staffing limitations and order accuracy issues to inconsistent customer experiences across locations. These challenges, combined with rising labor costs and demand fluctuations,Continue Reading

In: Artificial Intelligence

This post is cowritten with Gayathri Rengarajan and Harshit Kumar Nyati from PowerSchool. PowerSchool is a leading provider of cloud-based software for K-12 education, serving over 60 million students in more than 90 countries and over 18,000 customers, including more than 90 of the top 100 districts by student enrollmentContinue Reading

In: Artificial Intelligence

London Stock Exchange Group (LSEG) is a global provider of financial markets data and infrastructure. It operates the London Stock Exchange and manages international equity, fixed income, and derivative markets. The group also develops capital markets software, offers real-time and reference data products, and provides extensive post-trade services. This postContinue Reading

In: Artificial Intelligence

Tyson Foodservice operates as a critical division within Tyson Foods Inc., using its extensive protein production capabilities to supply a diverse array of foodservice clients across multiple sectors. As one of the largest protein providers in the US, Tyson Foods produces approximately 20% of the nation’s beef, pork, and chicken,Continue Reading

In: Artificial Intelligence

This post is co-written with Rudra Kannemadugu and Shravan K S from Indegene Limited. In today’s digital-first world, healthcare conversations are increasingly happening online. Yet the life sciences industry has struggled to keep pace with this shift, facing challenges in effectively analyzing and deriving insights from complex medical discussions onContinue Reading

In: Artificial Intelligence

Fine-tuning of large language models (LLMs) has emerged as a crucial technique for organizations seeking to adapt powerful foundation models (FMs) to their specific needs. Rather than training models from scratch—a process that can cost millions of dollars and require extensive computational resources—companies can customize existing models with domain-specific dataContinue Reading

In: Artificial Intelligence

Extracting meaningful insights from unstructured data presents significant challenges for many organizations. Meeting recordings, customer interactions, and interviews contain invaluable business intelligence that remains largely inaccessible due to the prohibitive time and resource costs of manual review. Organizations frequently struggle to efficiently capture and use key information from these interactions,Continue Reading

In: Artificial Intelligence

Organizations want direct answers to their business questions without the complexity of writing SQL queries or navigating through business intelligence (BI) dashboards to extract data from structured data stores. Examples of structured data include tables, databases, and data warehouses that conform to a predefined schema. Large language model (LLM)-powered naturalContinue Reading

In: Artificial Intelligence

This is a joint post co-authored with Harsh Vardhan, Global Head, Digital Innovation Hub, Apollo Tyres Ltd. Apollo Tyres, headquartered in Gurgaon, India, is a prominent international tire manufacturer with production facilities in India and Europe. The company advertises its products under its two global brands: Apollo and Vredestein, andContinue Reading