This is a guest post co-written with Rahul Ghosh, Sandeep Kumar Veerlapati, Rahmat Khan, and Mudit Chopra from PayU. PayU offers a full-stack digital financial services system that serves the financial needs of merchants, banks, and consumers through technology. As a Central Bank-regulated financial institution in India, we recently observedContinue Reading
What if you could replace hours of data analysis with a minute-long conversation? Large language models can transform how we bridge the gap between business questions and actionable data insights. For most organizations, this gap remains stubbornly wide, with business teams trapped in endless cycles—decoding metric definitions and hunting forContinue Reading
In Part 1 of this series, we explored how Amazon’s Worldwide Returns & ReCommerce (WWRR) organization built the Returns & ReCommerce Data Assist (RRDA)—a generative AI solution that transforms natural language questions into validated SQL queries using Amazon Bedrock Agents. Although this capability improves data access for technical users, theContinue Reading
In the telecommunications industry, managing complex network infrastructures requires processing vast amounts of data from multiple sources. Network engineers often spend considerable time manually gathering and analyzing this data, taking away valuable hours that could be spent on strategic initiatives. This challenge led Swisscom, Switzerland’s leading telecommunications provider, to exploreContinue Reading
Modern enterprises are rich in data that spans multiple modalities—from text documents and PDFs to presentation slides, images, audio recordings, and more. Imagine asking an AI assistant about your company’s quarterly earnings call: the assistant should not only read the transcript but also “see” the charts in the presentation slidesContinue Reading
This post was co-written with Herb Brittner from Netsertive. Netsertive is a leading digital marketing solutions provider for multi-location brands and franchises, helping businesses maximize local advertising, improve engagement, and gain deep customer insights. With a growing demand in providing more actionable insights from their customer call tracking data, NetsertiveContinue Reading
This post is co-written with Taras Tsarenko, Vitalil Bozadzhy, and Vladyslav Horbatenko. As organizations worldwide seek to use AI for social impact, the Danish humanitarian organization Bevar Ukraine has developed a comprehensive virtual generative AI-powered assistant called Victor, aimed at addressing the pressing needs of Ukrainian refugees integrating into DanishContinue Reading
In the financial services industry, analysts need to switch between structured data (such as time-series pricing information), unstructured text (such as SEC filings and analyst reports), and audio/visual content (earnings calls and presentations). Each format requires different analytical approaches and specialized tools, creating workflow inefficiencies. Add on top of thisContinue Reading
This post was cowritten by Mulay Ahmed, Assistant Director of Engineering, and Ruby Donald, Assistant Director of Engineering at Principal Financial Group. The content and opinions in this post are those of the third-party author and AWS is not responsible for the content or accuracy of this post. Principal FinancialContinue Reading
This blog post is co-written with Jonas Neuman from HERE Technologies. HERE Technologies, a 40-year pioneer in mapping and location technology, collaborated with the AWS Generative AI Innovation Center (GenAIIC) to enhance developer productivity with a generative AI-powered coding assistant. This innovative tool is designed to enhance the onboarding experienceContinue Reading
