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Foundational models (FMs) and generative AI are transforming how financial service institutions (FSIs) operate their core business functions. AWS FSI customers, including NASDAQ, State Bank of India, and Bridgewater, have used FMs to reimagine their business operations and deliver improved outcomes. FMs are probabilistic in nature and produce a rangeContinue Reading

Extracting valuable insights from customer feedback presents several significant challenges. Manually analyzing and categorizing large volumes of unstructured data, such as reviews, comments, and emails, is a time-consuming process prone to inconsistencies and subjectivity. Scalability becomes an issue as the amount of feedback grows, hindering the ability to respond promptlyContinue Reading