automation (Page 3)

Organizations spend a lot of resources, effort, and money on running their customer care operations to answer customer questions and provide solutions. Your customers may ask questions through various channels, such as email, chat, or phone, and deploying a workforce to answer those queries can be resource intensive, time-consuming, andContinue Reading

Zhanna Hapanovich/iStock via Getty Images Altair Engineering (NASDAQ:ALTR) to acquire all the outstanding capital stock of Canada-based Metrics Design Automation Inc. for an undisclosed sum. Metrics Design Automation specializes in the computer software area, offering a revolutionary simulation as a service (SaaS) business model for semiconductor electronic functional simulation andContinue Reading

Many companies across all industries still rely on laborious, error-prone, manual procedures to handle documents, especially those that are sent to them by email. Despite the availability of technology that can digitize and automate document workflows through intelligent automation, businesses still mostly rely on labor-intensive manual document processing. This representsContinue Reading