Bedrock (Page 28)

The number of generative artificial intelligence (AI) features is growing within software offerings, especially after market-leading foundational models (FMs) became consumable through an API using Amazon Bedrock. Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models from leading AI companies like AI21 Labs, Anthropic,Continue Reading

Organizations spend a lot of resources, effort, and money on running their customer care operations to answer customer questions and provide solutions. Your customers may ask questions through various channels, such as email, chat, or phone, and deploying a workforce to answer those queries can be resource intensive, time-consuming, andContinue Reading

Retrieval Augmented Generation (RAG) is a state-of-the-art approach to building question answering systems that combines the strengths of retrieval and generative language models. RAG models retrieve relevant information from a large corpus of text and then use a generative language model to synthesize an answer based on the retrieved information.Continue Reading

Several factors can make remediating security findings challenging. First, the sheer volume and complexity of findings can overwhelm security teams, leading to delays in addressing critical issues. Findings often require a deep understanding of AWS services and configurations and require many cycles for validation, making it more difficult for lessContinue Reading

The proliferation of large language models (LLMs) in enterprise IT environments presents new challenges and opportunities in security, responsible artificial intelligence (AI), privacy, and prompt engineering. The risks associated with LLM use, such as biased outputs, privacy breaches, and security vulnerabilities, must be mitigated. To address these challenges, organizations mustContinue Reading

At AWS, we are transforming our seller and customer journeys by using generative artificial intelligence (AI) across the sales lifecycle. We envision a future where AI seamlessly integrates into our teams’ workflows, automating repetitive tasks, providing intelligent recommendations, and freeing up time for more strategic, high-value interactions. Our field organizationContinue Reading

Building a deployment pipeline for generative artificial intelligence (AI) applications at scale is a formidable challenge because of the complexities and unique requirements of these systems. Generative AI models are constantly evolving, with new versions and updates released frequently. This makes managing and deploying these updates across a large-scale deploymentContinue Reading

Today, we are excited to announce general availability of batch inference for Amazon Bedrock. This new feature enables organizations to process large volumes of data when interacting with foundation models (FMs), addressing a critical need in various industries, including call center operations. Call center transcript summarization has become an essentialContinue Reading