Headquartered in São Paulo, Brazil, iFood is a national private company and the leader in food-tech in Latin America, processing millions of orders monthly. iFood has stood out for its strategy of incorporating cutting-edge technology into its operations. With the support of AWS, iFood has developed a robust machine learningContinue Reading
This post was co-written with Vishal Singh, Data Engineering Leader at Data & Analytics team of GoDaddy Generative AI solutions have the potential to transform businesses by boosting productivity and improving customer experiences, and using large language models (LLMs) in these solutions has become increasingly popular. However, inference of LLMsContinue Reading
Untold Studios is a tech-driven, leading creative studio specializing in high-end visual effects and animation. Our commitment to innovation led us to a pivotal challenge: how to harness the power of machine learning (ML) to further enhance our competitive edge while balancing this technological advancement with strict data security requirementsContinue Reading
This post was co-written with Varun Kumar from Tealium Retrieval Augmented Generation (RAG) pipelines are popular for generating domain-specific outputs based on external data that’s fed in as part of the context. However, there are challenges with evaluating and improving such systems. Two open-source libraries, Ragas (a library for RAGContinue Reading
Today, the Accounts Payable (AP) and Accounts Receivable (AR) analysts in Amazon Finance operations receive queries from customers through email, cases, internal tools, or phone. When a query arises, analysts must engage in a time-consuming process of reaching out to subject matter experts (SMEs) and go through multiple policy documentsContinue Reading
This post is co-written with Mayur Patel, Nick Koenig, and Karthik Jetti from GoDaddy. GoDaddy empowers everyday entrepreneurs by providing all the help and tools to succeed online. With 21 million customers worldwide, GoDaddy’s global solutions help seamlessly connect entrepreneurs’ identity and presence with commerce, leading to profitable growth. AtContinue Reading
This post is co-written with Lee Rehwinkel from Planview. Businesses today face numerous challenges in managing intricate projects and programs, deriving valuable insights from massive data volumes, and making timely decisions. These hurdles frequently lead to productivity bottlenecks for program managers and executives, hindering their ability to drive organizational successContinue Reading
This post is co-written with Dean Steel and Simon Gatie from Aviva. With a presence in 16 countries and serving over 33 million customers, Aviva is a leading insurance company headquartered in London, UK. With a history dating back to 1696, Aviva is one of the oldest and most establishedContinue Reading
At AWS, we are transforming our seller and customer journeys by using generative artificial intelligence (AI) across the sales lifecycle. We envision a future where AI seamlessly integrates into our teams’ workflows, automating repetitive tasks, providing intelligent recommendations, and freeing up time for more strategic, high-value interactions. Our field organizationContinue Reading
As digital commerce expands, fraud detection has become critical in protecting businesses and consumers engaging in online transactions. Implementing machine learning (ML) algorithms enables real-time analysis of high-volume transactional data to rapidly identify fraudulent activity. This advanced capability helps mitigate financial risks and safeguard customer privacy within expanding digital markets.Continue Reading
