capabilities

In: Artificial Intelligence

In the pharmaceutical industry, biotechnology and healthcare companies face an unprecedented challenge for efficiently managing and analyzing vast amounts of drug-related data from diverse sources. Traditional data analysis methods prove inadequate for processing complex medical documentation that includes a mix of text, images, graphs, and tables. Amazon Bedrock offers featuresContinue Reading

In: Artificial Intelligence

Organizations across a wide range of industries are struggling to process massive amounts of unstructured video and audio content to support their core business applications and organizational priorities. Amazon Bedrock Data Automation helps them meet this challenge by streamlining application development and automating workflows that use content from documents, images,Continue Reading

In: Artificial Intelligence

Providing effective multilingual customer support in global businesses presents significant operational challenges. Through collaboration between AWS and DXC Technology, we’ve developed a scalable voice-to-voice (V2V) translation prototype that transforms how contact centers handle multi-lingual customer interactions. In this post, we discuss how AWS and DXC used Amazon Connect and otherContinue Reading

In: Artificial Intelligence

This post is co-written with Sajin Jacob, Jerry Chen, Siddarth Mohanram, Luis Barbier, Kristen Chenowith, and Michelle Stahl from Verisk. Verisk (Nasdaq: VRSK) is a leading data analytics and technology partner for the global insurance industry. Through advanced analytics, software, research, and industry expertise across more than 20 countries, VeriskContinue Reading

In: Artificial Intelligence

As large language models (LLMs) become increasingly integrated into customer-facing applications, organizations are exploring ways to leverage their natural language processing capabilities. Many businesses are investigating how AI can enhance customer engagement and service delivery, and facing challenges in making sure LLMs driven engagements are on topic and follow theContinue Reading

In: Artificial Intelligence

In this post, I’ll show you how to use Amazon Bedrock—with its fully managed, on-demand API—with your Amazon SageMaker trained or fine-tuned model. Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta,Continue Reading

In: Artificial Intelligence

Amazon Kendra is an intelligent enterprise search service that helps you search across different content repositories with built-in connectors. AWS customers use Amazon Kendra with large language models (LLMs) to quickly create secure, generative AI–powered conversational experiences on top of your enterprise content. As enterprises adopt generative AI, many areContinue Reading