conversations

This post is co-written with Rudra Kannemadugu and Shravan K S from Indegene Limited. In today’s digital-first world, healthcare conversations are increasingly happening online. Yet the life sciences industry has struggled to keep pace with this shift, facing challenges in effectively analyzing and deriving insights from complex medical discussions onContinue Reading

Customer service organizations today face an immense opportunity. As customer expectations grow, brands have a chance to creatively apply new innovations to transform the customer experience. Although meeting rising customer demands poses challenges, the latest breakthroughs in conversational artificial intelligence (AI) empowers companies to meet these expectations. Customers today expectContinue Reading