AI agents will change how we all work and live. Our AWS CEO, Matt Garman, shared a vision of a technological shift as transformative as the advent of the internet. I’m energized by this vision because I’ve witnessed firsthand how these intelligent agent systems are already beginning to solve complexContinue Reading
This post was co-written with Federico Thibaud, Neil Holloway, Fraser Price, Christian Dunn, and Frederica Schrager from Gardenia Technologies “What gets measured gets managed” has become a guiding principle for organizations worldwide as they begin their sustainability and environmental, social, and governance (ESG) journeys. Companies are establishing baselines to track their progress, supported by anContinue Reading
The rise of AI has opened new avenues for enhancing customer experiences across multiple channels. Technologies like natural language understanding (NLU) are employed to discern customer intents, facilitating efficient self-service actions. Automatic speech recognition (ASR) translates spoken words into text, enabling seamless voice interactions. With Amazon Lex bots, businesses canContinue Reading
We spoke with Dr. Swami Sivasubramanian, Vice President of Data and AI, shortly after AWS re:Invent 2024 to hear his impressions—and to get insights on how the latest AWS innovations help meet the real-world needs of customers as they build and scale transformative generative AI applications. Q: What made thisContinue Reading
This post is co-written with Kaustubh Kambli from DXC Technology. DXC Technology is an IT services leader with more than 130,000 employees supporting 6,000 customers in over 70 countries. DXC builds offerings across industry verticals to deliver accelerated value to their customers. One of the sectors DXC has deep expertiseContinue Reading
QnABot on AWS (an AWS Solution) now provides access to Amazon Bedrock foundational models (FMs) and Knowledge Bases for Amazon Bedrock, a fully managed end-to-end Retrieval Augmented Generation (RAG) workflow. You can now provide contextual information from your private data sources that can be used to create rich, contextual, conversationalContinue Reading
Anne Czichos AT&T (NYSE:T) suffered a hack of customer data which included records of calls and texts of its users for a six-month period in 2022. AT&T’s stock was down about 2% premarket on Friday. The Dallas-based telecom giant said in an SEC filing that on April 19 the companyContinue Reading
hapabapa Despite OpenAI blocking API access in China start this month, its AI models are still available to Microsoft (NASDAQ:MSFT) Azure Chinese customers, The Information reported. Azure, which operates locally via a joint venture, has made it clear that the OpenAI service is available in China, the news outlet reported,Continue Reading
LewisTsePuiLung/iStock Editorial via Getty Images JPMorgan Chase’s (NYSE:JPM) Marianne Lake said customers should be prepared to pay for their bank accounts, a Wall Street Journal report stated. Lake, who is the CEO of Consumer & Community Banking in the firm and runs the Chase Bank, said the bank is alreadyContinue Reading
lcva2 Updates to change headline, add Microsoft statement Microsoft (NASDAQ:MSFT) said it had been telling its customers that emails exchanged between them had been accessed by the Russian state-sponsored hacking group Midnight Blizzard. The tech giant did not specify how many customers or identify them. The Redmond, Wash.-based firm isContinue Reading
