Elevate

In: Artificial Intelligence

Digital experience interruptions can harm customer satisfaction and business performance across industries. Application failures, slow load times, and service unavailability can lead to user frustration, decreased engagement, and revenue loss. The risk and impact of outages increase during peak usage periods, which vary by industry—from ecommerce sales events to financialContinue Reading

In: Artificial Intelligence

Personalization can improve the user experience of shopping, entertainment, and news sites by using our past behavior to recommend the products and content that best match our interests. You can also apply personalization to conversational interactions with an AI-powered assistant. For example, an AI assistant for employee onboarding could useContinue Reading

In: Artificial Intelligence

Organizations spend a lot of resources, effort, and money on running their customer care operations to answer customer questions and provide solutions. Your customers may ask questions through various channels, such as email, chat, or phone, and deploying a workforce to answer those queries can be resource intensive, time-consuming, andContinue Reading

In: Artificial Intelligence

Today, physicians spend about 49% of their workday documenting clinical visits, which impacts physician productivity and patient care. Did you know that for every eight hours that office-based physicians have scheduled with patients, they spend more than five hours in the EHR? As a consequence, healthcare practitioners exhibit a pronouncedContinue Reading