Since the launch of Amazon Nova at AWS re:Invent 2024, we have seen adoption trends across industries, with notable gains in operational efficiency, compliance, and customer satisfaction. With its capabilities in secure, multimodal AI and domain customization, Nova is enhancing workflows and enabling cost efficiencies across core use cases. InContinue Reading
Organizations need solutions for people and AI agents to securely collaborate through a single interface to the organization’s data and take actions across enterprise applications to improve productivity. The ability of an AI agent to securely and seamlessly connect with organizational knowledge bases, enterprise applications, and other AI agents isContinue Reading
This post was written with Meghana Chintalapudi and Surabhi Sankhla of Kore.ai. As organizations struggle with exponentially growing volumes of data distributed across multiple repositories and applications, employees lose significant time—approximately 30% according to the International Data Corporation (IDC)—searching for information that could be spent on higher-value work. The complexityContinue Reading
As an Amazon Web Services (AWS) enterprise customer, you’re probably exploring ways to use generative AI to enhance your business processes, improve customer experiences, and drive innovation. With a variety of options available—from Amazon Q Business to other AWS services or third-party offerings—choosing the right tool for your use caseContinue Reading
To fulfill their tasks, AI Agents need access to various capabilities including tools, data stores, prompt templates, and other agents. As organizations scale their AI initiatives, they face an exponentially growing challenge of connecting each agent to multiple tools, creating an M×N integration problem that significantly slows development and increasesContinue Reading
AI agents are rapidly transforming enterprise operations. Although a single agent can perform specific tasks effectively, complex business processes often span multiple systems, requiring data retrieval, analysis, decision-making, and action execution across different systems. With multi-agent collaboration, specialized AI agents can work together to automate intricate workflows. This post exploresContinue Reading
This post is co-written with Jessie Jiao from Crypto.com. Crypto.com is a crypto exchange and comprehensive trading service serving 140 million users in 90 countries. To improve the service quality of Crypto.com, the firm implemented generative AI-powered assistant services on AWS. Modern AI assistants—artificial intelligence systems designed to interact withContinue Reading
This is a guest post co-written with Rahul Ghosh, Sandeep Kumar Veerlapati, Rahmat Khan, and Mudit Chopra from PayU. PayU offers a full-stack digital financial services system that serves the financial needs of merchants, banks, and consumers through technology. As a Central Bank-regulated financial institution in India, we recently observedContinue Reading
Many enterprises are using large language models (LLMs) in Amazon Bedrock to gain insights from their internal data sources. Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, andContinue Reading
Generative AI has been moving at a rapid pace, with new tools, offerings, and models released frequently. According to Gartner, agentic AI is one of the top technology trends of 2025, and organizations are performing prototypes on how to use agents in their enterprise environment. Agents depend on tools, andContinue Reading
