Improving response quality for user queries is essential for AI-driven applications, especially those focusing on user satisfaction. For example, an HR chat-based assistant should strictly follow company policies and respond using a certain tone. A deviation from that can be corrected by feedback from users. This post demonstrates how AmazonContinue Reading
Large language models (LLMs) can be used to perform natural language processing (NLP) tasks ranging from simple dialogues and information retrieval tasks, to more complex reasoning tasks such as summarization and decision-making. Prompt engineering and supervised fine-tuning, which use instructions and examples demonstrating the desired task, can make LLMs betterContinue Reading
Extracting valuable insights from customer feedback presents several significant challenges. Manually analyzing and categorizing large volumes of unstructured data, such as reviews, comments, and emails, is a time-consuming process prone to inconsistencies and subjectivity. Scalability becomes an issue as the amount of feedback grows, hindering the ability to respond promptlyContinue Reading
