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Amazon Rufus is a shopping assistant experience powered by generative AI. It generates answers using relevant information from across Amazon and the web to help Amazon customers make better, more informed shopping decisions. With Rufus, customers can shop alongside a generative AI-powered expert that knows Amazon’s selection inside and out,Continue Reading

Despite the proliferation of information and data in business environments, employees and stakeholders often find themselves searching for information and struggling to get their questions answered quickly and efficiently. This can lead to productivity losses, frustration, and delays in decision-making. A generative AI Slack chat assistant can help address theseContinue Reading

Large enterprises are building strategies to harness the power of generative AI across their organizations. However, scaling up generative AI and making adoption easier for different lines of businesses (LOBs) comes with challenges around making sure data privacy and security, legal, compliance, and operational complexities are governed on an organizationalContinue Reading

Building intelligent agents that can accurately understand and respond to user queries is a complex undertaking that requires careful planning and execution across multiple stages. Whether you are developing a customer service chatbot or a virtual assistant, there are numerous considerations to keep in mind, from defining the agent’s scopeContinue Reading

The Employee Productivity GenAI Assistant Example is a practical AI-powered solution designed to streamline writing tasks, allowing teams to focus on creativity rather than repetitive content creation. Built on AWS technologies like AWS Lambda, Amazon API Gateway, and Amazon DynamoDB, this tool automates the creation of customizable templates and supportsContinue Reading

This post is co-written with Vraj Shah and Chaitanya Hari from DoorDash. DoorDash connects consumers with their favorite local businesses in more than 30 countries across the globe. Recently, they faced a significant challenge in handling the high volume of calls from its contractor delivery workers, known as Dashers. WithContinue Reading

Amazon Bedrock Agents offers developers the ability to build and configure autonomous agents in their applications. These agents help users complete actions based on organizational data and user input, orchestrating interactions between foundation models (FMs), data sources, software applications, and user conversations. Amazon Bedrock agents use the power of largeContinue Reading

In today’s fast-paced business environment, organizations are constantly seeking innovative ways to enhance employee experience and productivity. There are many challenges that can impact employee productivity, such as cumbersome search experiences or finding specific information across an organization’s vast knowledge bases. Additionally, with the rise of remote and hybrid workContinue Reading