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In: Artificial Intelligence

Healthcare discovery on ecommerce domains presents unique challenges that traditional product search wasn’t designed to handle. Unlike searching for books or electronics, healthcare queries involve complex relationships between symptoms, conditions, treatments, and services, requiring sophisticated understanding of medical terminology and customer intent. This challenge became particularly relevant for Amazon asContinue Reading

In: Artificial Intelligence

You have likely already had the opportunity to interact with generative artificial intelligence (AI) tools (such as virtual assistants and chatbot applications) and noticed that you don’t always get the answer you are looking for, and that achieving it may not be straightforward. Large language models (LLMs), the models behindContinue Reading