Mistral

AI agents are transforming the landscape of customer support by bridging the gap between large language models (LLMs) and real-world applications. These intelligent, autonomous systems are poised to revolutionize customer service across industries, ushering in a new era of human-AI collaboration and problem-solving. By harnessing the power of LLMs andContinue Reading

Agentic Retrieval Augmented Generation (RAG) applications represent an advanced approach in AI that integrates foundation models (FMs) with external knowledge retrieval and autonomous agent capabilities. These systems dynamically access and process information, break down complex tasks, use external tools, apply reasoning, and adapt to various contexts. They go beyond simpleContinue Reading

This post is co-written with Marta Cavalleri and Giovanni Germani from Fastweb, and Claudia Sacco and Andrea Policarpi from BIP xTech. AI’s transformative impact extends throughout the modern business landscape, with telecommunications emerging as a key area of innovation. Fastweb, one of Italy’s leading telecommunications operators, recognized the immense potentialContinue Reading