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AI agents are transforming the landscape of customer support by bridging the gap between large language models (LLMs) and real-world applications. These intelligent, autonomous systems are poised to revolutionize customer service across industries, ushering in a new era of human-AI collaboration and problem-solving. By harnessing the power of LLMs andContinue Reading

As companies and individual users deal with constantly growing amounts of video content, the ability to perform low-effort search to retrieve videos or video segments using natural language becomes increasingly valuable. Semantic video search offers a powerful solution to this problem, so users can search for relevant video content basedContinue Reading

As organizations look to incorporate AI capabilities into their applications, large language models (LLMs) have emerged as powerful tools for natural language processing tasks. Amazon SageMaker AI provides a fully managed service for deploying these machine learning (ML) models with multiple inference options, allowing organizations to optimize for cost, latency,Continue Reading

Climate tech startups are companies that use technology and innovation to address the climate crisis, with a primary focus on either reducing greenhouse gas emissions or helping society adapt to climate change impacts. Their unifying mission is to create scalable solutions that accelerate the transition to a sustainable, low-carbon future.Continue Reading

The ambiguity in medical imaging can present major challenges for clinicians who are trying to identify disease. For instance, in a chest X-ray, pleural effusion, an abnormal buildup of fluid in the lungs, can look very much like pulmonary infiltrates, which are accumulations of pus or blood. An artificial intelligenceContinue Reading

Emerging transformer-based vision models for geospatial data—also called geospatial foundation models (GeoFMs)—offer a new and powerful technology for mapping the earth’s surface at a continental scale, providing stakeholders with the tooling to detect and monitor surface-level ecosystem conditions such as forest degradation, natural disaster impact, crop yield, and many others.Continue Reading

Foundation models (FMs) have revolutionised AI capabilities, but adopting them for specific business needs can be challenging. Organizations often struggle with balancing model performance, cost-efficiency, and the need for domain-specific knowledge. This blog post explores three powerful techniques for tailoring FMs to your unique requirements: Retrieval Augmented Generation (RAG), fine-tuning,Continue Reading

This post is co-written with Ken Tsui, Edward Tsoi and Mickey Yip from Apoidea Group. The banking industry has long struggled with the inefficiencies associated with repetitive processes such as information extraction, document review, and auditing. These tasks, which require significant human resources, slow down critical operations such as KnowContinue Reading