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In: Artificial Intelligence

Today’s enterprises increasingly rely on AI-driven applications to enhance decision-making, streamline workflows, and deliver improved customer experiences. Achieving these outcomes demands secure, timely, and accurate access to authoritative data—especially when such data resides across diverse repositories and applications within strict enterprise security boundaries. Interoperable technologies powered by open standards likeContinue Reading

In: Artificial Intelligence

What if you could replace hours of data analysis with a minute-long conversation? Large language models can transform how we bridge the gap between business questions and actionable data insights. For most organizations, this gap remains stubbornly wide, with business teams trapped in endless cycles—decoding metric definitions and hunting forContinue Reading

In: Artificial Intelligence

In Part 1 of this series, we explored how Amazon’s Worldwide Returns & ReCommerce (WWRR) organization built the Returns & ReCommerce Data Assist (RRDA)—a generative AI solution that transforms natural language questions into validated SQL queries using Amazon Bedrock Agents. Although this capability improves data access for technical users, theContinue Reading

In: Artificial Intelligence

Generative AI continues to reshape how businesses approach innovation and problem-solving. Customers are moving from experimentation to scaling generative AI use cases across their organizations, with more businesses fully integrating these technologies into their core processes. This evolution spans across lines of business (LOBs), teams, and software as a serviceContinue Reading

In: Artificial Intelligence

Voice AI is transforming how we interact with technology, making conversational interactions more natural and intuitive than ever before. At the same time, AI agents are becoming increasingly sophisticated, capable of understanding complex queries and taking autonomous actions on our behalf. As these trends converge, you see the emergence ofContinue Reading

In: Artificial Intelligence

In the financial services industry, analysts need to switch between structured data (such as time-series pricing information), unstructured text (such as SEC filings and analyst reports), and audio/visual content (earnings calls and presentations). Each format requires different analytical approaches and specialized tools, creating workflow inefficiencies. Add on top of thisContinue Reading