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E.ON—headquartered in Essen, Germany—is one of Europe’s largest energy companies, with over 72,000 employees serving more than 50 million customers across 15 countries. As a leading provider of energy networks and customer solutions, E.ON focuses on accelerating the energy transition across Europe. A key part of this mission involves theContinue Reading

Organizations implementing agents and agent-based systems often experience challenges such as implementing multiple tools, function calling, and orchestrating the workflows of the tool calling. An agent uses a function call to invoke an external tool (like an API or database) to perform specific actions or retrieve information it doesn’t possessContinue Reading

SQL is one of the key languages widely used across businesses, and it requires an understanding of databases and table metadata. This can be overwhelming for nontechnical users who lack proficiency in SQL. Today, generative AI can help bridge this knowledge gap for nontechnical users to generate SQL queries byContinue Reading

Fine-tuning a pre-trained large language model (LLM) allows users to customize the model to perform better on domain-specific tasks or align more closely with human preferences. It is a continuous process to keep the fine-tuned model accurate and effective in changing environments, to adapt to the data distribution shift (conceptContinue Reading

This post introduces HCLTech’s AutoWise Companion, a transformative generative AI solution designed to enhance customers’ vehicle purchasing journey. By tailoring recommendations based on individuals’ preferences, the solution guides customers toward the best vehicle model for them. Simultaneously, it empowers vehicle manufacturers (original equipment manufacturers (OEMs)) by using real customer feedbackContinue Reading

Generative AI applications are gaining widespread adoption across various industries, including regulated industries such as financial services and healthcare. As these advanced systems accelerate in playing a critical role in decision-making processes and customer interactions, customers should work towards ensuring the reliability, fairness, and compliance of generative AI applications withContinue Reading