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In: Artificial Intelligence

Organizations deploying video monitoring systems face a critical challenge: processing continuous video streams while maintaining accurate situational awareness. Traditional monitoring approaches that use rule-based detection or basic computer vision frequently miss important events or generate excessive false positives, leading to operational inefficiencies and alert fatigue. In this post, we showContinue Reading

In: Artificial Intelligence

This post was co-written with Herb Brittner from Netsertive. Netsertive is a leading digital marketing solutions provider for multi-location brands and franchises, helping businesses maximize local advertising, improve engagement, and gain deep customer insights. With a growing demand in providing more actionable insights from their customer call tracking data, NetsertiveContinue Reading

In: Technology

For millions of deaf and hard-of-hearing individuals around the world, communication barriers can make everyday interactions challenging. Traditional solutions, like sign language interpreters, are often scarce, expensive and dependent on human availability. In an increasingly digital world, the demand for smart, assistive technologies that offer real-time, accurate and accessible communicationContinue Reading

In: Artificial Intelligence

Providing effective multilingual customer support in global businesses presents significant operational challenges. Through collaboration between AWS and DXC Technology, we’ve developed a scalable voice-to-voice (V2V) translation prototype that transforms how contact centers handle multi-lingual customer interactions. In this post, we discuss how AWS and DXC used Amazon Connect and otherContinue Reading

In: Artificial Intelligence

Real-world applications vary in inference requirements for their artificial intelligence and machine learning (AI/ML) solutions to optimize performance and reduce costs. Examples include financial systems processing transaction data streams, recommendation engines processing user activity data, and computer vision models processing video frames. In these scenarios, customized model monitoring for nearContinue Reading

In: Artificial Intelligence

This post is co-written with Benjamin Moody from Monks. Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businessesContinue Reading