reliability

In: Artificial Intelligence

This post is cowritten with Thomas Voss and Bernhard Hersberger from Hapag-Lloyd. Hapag-Lloyd is one of the world’s leading shipping companies with more than 308 modern vessels, 11.9 million TEUs (twenty-foot equivalent units) transported per year, and 16,700 motivated employees in more than 400 offices in 139 countries. They connectContinue Reading

In: Artificial Intelligence

Site reliability engineers (SREs) face an increasingly complex challenge in modern distributed systems. During production incidents, they must rapidly correlate data from multiple sources—logs, metrics, Kubernetes events, and operational runbooks—to identify root causes and implement solutions. Traditional monitoring tools provide raw data but lack the intelligence to synthesize information acrossContinue Reading

In: Artificial Intelligence

Retrieval Augmented Generation (RAG) is a technique that enhances large language models (LLMs) by incorporating external knowledge sources. It allows LLMs to reference authoritative knowledge bases or internal repositories before generating responses, producing output tailored to specific domains or contexts while providing relevance, accuracy, and efficiency. RAG achieves this enhancementContinue Reading