search

This post was written with Meghana Chintalapudi and Surabhi Sankhla of Kore.ai. As organizations struggle with exponentially growing volumes of data distributed across multiple repositories and applications, employees lose significant time—approximately 30% according to the International Data Corporation (IDC)—searching for information that could be spent on higher-value work. The complexityContinue Reading

Healthcare discovery on ecommerce domains presents unique challenges that traditional product search wasn’t designed to handle. Unlike searching for books or electronics, healthcare queries involve complex relationships between symptoms, conditions, treatments, and services, requiring sophisticated understanding of medical terminology and customer intent. This challenge became particularly relevant for Amazon asContinue Reading

Tyson Foodservice operates as a critical division within Tyson Foods Inc., using its extensive protein production capabilities to supply a diverse array of foodservice clients across multiple sectors. As one of the largest protein providers in the US, Tyson Foods produces approximately 20% of the nation’s beef, pork, and chicken,Continue Reading

As companies and individual users deal with constantly growing amounts of video content, the ability to perform low-effort search to retrieve videos or video segments using natural language becomes increasingly valuable. Semantic video search offers a powerful solution to this problem, so users can search for relevant video content basedContinue Reading

Customers today expect to find products quickly and efficiently through intuitive search functionality. A seamless search journey not only enhances the overall user experience, but also directly impacts key business metrics such as conversion rates, average order value, and customer loyalty. According to a McKinsey study, 78% of consumers areContinue Reading