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In: Artificial Intelligence

Financial institutions today face an increasingly complex regulatory world that demands robust, efficient compliance mechanisms. Although organizations traditionally invest countless hours reviewing regulations such as the Anti-Money Laundering (AML) rules and the Bank Secrecy Act (BSA), modern AI solutions offer a transformative approach to this challenge. By using Amazon BedrockContinue Reading

In: Artificial Intelligence

Since Amazon Q Business became generally available in 2024, customers have used this fully managed, generative AI-powered assistant to enhance their productivity and efficiency. The assistant enables users to answer questions, generate summaries, create content, and complete tasks using enterprise data. Today’s workforce faces significant application overload. According to Gartner,Continue Reading

In: Artificial Intelligence

This post was co-authored with Johann Wildgruber, Dr. Jens Kohl, Thilo Bindel, and Luisa-Sophie Gloger from BMW Group. The BMW Group—headquartered in Munich, Germany—is a vehicle manufacturer with more than 154,000 employees, and 30 production and assembly facilities worldwide as well as research and development locations across 17 countries. Today, theContinue Reading

In: Artificial Intelligence

This post was written with Dian Xu and Joel Hawkins of Rocket Companies. Rocket Companies is a Detroit-based FinTech company with a mission to “Help Everyone Home”. With the current housing shortage and affordability concerns, Rocket simplifies the homeownership process through an intuitive and AI-driven experience. This comprehensive framework streamlinesContinue Reading

In: Artificial Intelligence

This post is co-written with Mayur Patel, Nick Koenig, and Karthik Jetti from GoDaddy. GoDaddy empowers everyday entrepreneurs by providing all the help and tools to succeed online. With 21 million customers worldwide, GoDaddy’s global solutions help seamlessly connect entrepreneurs’ identity and presence with commerce, leading to profitable growth. AtContinue Reading

In: Artificial Intelligence

Recently, we’ve been witnessing the rapid development and evolution of generative AI applications, with observability and evaluation emerging as critical aspects for developers, data scientists, and stakeholders. Observability refers to the ability to understand the internal state and behavior of a system by analyzing its outputs, logs, and metrics. Evaluation,Continue Reading

In: Artificial Intelligence

Organizations spend a lot of resources, effort, and money on running their customer care operations to answer customer questions and provide solutions. Your customers may ask questions through various channels, such as email, chat, or phone, and deploying a workforce to answer those queries can be resource intensive, time-consuming, andContinue Reading

In: Artificial Intelligence

Retrieval Augmented Generation (RAG) is a state-of-the-art approach to building question answering systems that combines the strengths of retrieval and generative language models. RAG models retrieve relevant information from a large corpus of text and then use a generative language model to synthesize an answer based on the retrieved information.Continue Reading

In: Artificial Intelligence

At AWS, we are transforming our seller and customer journeys by using generative artificial intelligence (AI) across the sales lifecycle. We envision a future where AI seamlessly integrates into our teams’ workflows, automating repetitive tasks, providing intelligent recommendations, and freeing up time for more strategic, high-value interactions. Our field organizationContinue Reading