summarization

In: Artificial Intelligence

Recordings of business meetings, interviews, and customer interactions have become essential for preserving important information. However, transcribing and summarizing these recordings manually is often time-consuming and labor-intensive. With the progress in generative AI and automatic speech recognition (ASR), automated solutions have emerged to make this process faster and more efficient.Continue Reading

In: Artificial Intelligence

Professionals in a wide variety of industries have adopted digital video conferencing tools as part of their regular meetings with suppliers, colleagues, and customers. These meetings often involve exchanging information and discussing actions that one or more parties must take after the session. The traditional way to make sure informationContinue Reading

In: Artificial Intelligence

Today, we are excited to announce general availability of batch inference for Amazon Bedrock. This new feature enables organizations to process large volumes of data when interacting with foundation models (FMs), addressing a critical need in various industries, including call center operations. Call center transcript summarization has become an essentialContinue Reading