support

In: Artificial Intelligence

Finance analysts across Amazon Finance face mounting complexity in financial planning and analysis processes. When working with vast datasets spanning multiple systems, data lakes, and business units, analysts encounter several critical challenges. First, they spend significant time manually browsing data catalogs and reconciling data from disparate sources, leaving less timeContinue Reading

In: Artificial Intelligence

Imagine harnessing the power of 72 cutting-edge NVIDIA Blackwell GPUs in a single system for the next wave of AI innovation, unlocking 360 petaflops of dense 8-bit floating point (FP8) compute and 1.4 exaflops of sparse 4-bit floating point (FP4) compute. Today, that’s exactly what Amazon SageMaker HyperPod delivers withContinue Reading

In: Artificial Intelligence

Picture this: your machine learning (ML) team has a promising model to train and experiments to run for their generative AI project, but they’re waiting for GPU availability. The ML scientists spend time monitoring instance availability, coordinating with teammates over shared resources, and managing infrastructure allocation. Simultaneously, your infrastructure administratorsContinue Reading

In: Artificial Intelligence

As organizations seek to derive greater value from their AWS Support data, operational teams are looking for ways to transform raw support cases and health events into actionable insights. While traditional analytics tools can provide basic reporting capabilities, teams need more sophisticated solutions that can understand and process natural languageContinue Reading

In: Artificial Intelligence

AI agents are transforming the landscape of customer support by bridging the gap between large language models (LLMs) and real-world applications. These intelligent, autonomous systems are poised to revolutionize customer service across industries, ushering in a new era of human-AI collaboration and problem-solving. By harnessing the power of LLMs andContinue Reading

In: Technology

Medical professionals have been using artificial intelligence (AI) to streamline diagnoses for decades, using what are called diagnostic decision support systems (DDSSs). Computer scientists at Massachusetts General Hospital (MGH), a founding member of the Mass General Brigham healthcare system first developed MGH’s own DDSS called DXplain in 1984, which reliesContinue Reading

In: Artificial Intelligence

In the era of AI and machine learning (ML), there is a growing emphasis on enhancing security— especially in IT contexts. In this post, we demonstrate how your organization can reduce the end-to-end burden of resolving regular challenges experienced by your IT support teams—from understanding errors and reviewing diagnoses, remediationContinue Reading

In: Artificial Intelligence

Amazon SageMaker JumpStart is a machine learning (ML) hub that provides pre-trained models, solution templates, and algorithms to help developers quickly get started with machine learning. Within SageMaker JumpStart, the private model hub feature allows organizations to create their own internal repository of ML models, enabling teams to share andContinue Reading