This post is co-written with Keith Brazil, Julien Didier, and Bryan Rand from TransPerfect. TransPerfect, a global leader in language and technology solutions, serves a diverse array of industries. Founded in 1992, TransPerfect has grown into an enterprise with over 10,000 employees in more than 140 cities on six continents.Continue Reading
Providing effective multilingual customer support in global businesses presents significant operational challenges. Through collaboration between AWS and DXC Technology, we’ve developed a scalable voice-to-voice (V2V) translation prototype that transforms how contact centers handle multi-lingual customer interactions. In this post, we discuss how AWS and DXC used Amazon Connect and otherContinue Reading
Large language models (LLMs) have demonstrated promising capabilities in machine translation (MT) tasks. Depending on the use case, they are able to compete with neural translation models such as Amazon Translate. LLMs particularly stand out for their natural ability to learn from the context of the input text, which allowsContinue Reading
In the rapidly evolving digital content industry, multilingual accessibility is crucial for global reach and user engagement. 123RF, a leading provider of royalty-free digital content, is an online resource for creative assets, including AI-generated images from text. In 2023, they used Amazon OpenSearch Service to improve discovery of images byContinue Reading
